Frequently Asked Questions >



Do you charge extra for urine treatment?

Urine stained areas are billed extra as we have to use our special "Urine Pre-Treat" formula on top of the regular chemical we apply at the beginning of our jobs. Removing cat urine odor takes quite a bit longer than normal cleaning.

If I need to reschedule is that a problem?

Rescheduling is not a problem but please try and give us atleast 24 hours notice so I can inform the technician and work out a new time.

Can I get my rug cleaned as well?

Yes, we now offer rug cleaning for your basic carpet fiber rugs. We do not currently offer cleaning for more expensive Persian type rugs as they tend to be more expensive and it's a liability issue.

Are your products safe for pets and babies?

Yes, both our basic carpet shampoo and stain treatment are safe for pets and infants � in terms of caustic or unsafe chemicals there is nothing contained in either of the formulas that would be any more dangerous for your pets or children than a regular shampoo you might use in the shower. Aside from that, our how water extraction method will ensure 100% of the chemical is removed by the time we are done cleaning.

So call us today to schedule your cleaning and find out we are the best! (877) 589-0548.

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